History

CRM Logistics are a multi modal logistics company who provide a one stop solution to our clients. As a privately owned independent company with a family core we remain flexible in our operation to ensure we stay one step ahead. We have grown since 2003 mainly through reputation and referrals, down to our ability to offer the right combination of infrastructure, know-how and service to all our customers, as well as competitive rates, professional service, local and international expertise and dedicated account managers.

We are winners of the prestigious Queen’s Award 2015 and this highly valued and internationally recognised mark of excellence puts us ahead in a diverse and competitive market. Our recent FORS accreditation shows we are safer, greener and more efficient,and we are also proud of being BIFA finalists, for ‘Specialist Services’ to freight and logistics, following our work at the London Olympics 2012.

As experts in Supply Chain Management, we are able to offer cost saving solutions to all our customers no matter how big or small their business is. Our experienced and friendly team understand customers’ requirements and offer bespoke solutions.

We recognise and pride ourselves on service and provide a 24/7 operation enabling customers to focus on their business. From an office move to the transportation of specialist equipment across the globe, you can trust us to find a solution.

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Staff

Matt Smith 2
Matt Smith
Matt Smith is the Managing Director of CRM Logistics Ltd and associate member of the British International Freight Association who formed the company in May 2003 at the age of 23. With a hands on approach Matt likes to lead by example and through hard work and dedication has built an energetic and fast growing company. After passing GCSE’s and A Level’s at school Matt worked for three freight companies gaining vital experience and contacts. Having played semi-professional football for Dartford for 8 years, Matt still plays and watches football in his spare time and is also partial to a game of golf.
Barry Broughton
Barry Broughton
Barry Broughton is the Operations Director at CRM logistics. He joined the company in January 2009 arriving from another logistics company where he was handling a global contract. He has been in the industry for over 20 years since leaving school learning his trade at 3 well-known companies. Barry is a member of the CILT, where he holds a professional diploma in Logistics and Transport along with numerous qualifications from the Institute of export. He’s career highlights to date was the Olympic project in 2012, where CRM were recognised by our industry peers BIFA for their special services. He see’s logistical problems as a challenge and thrives to overcome these for our client’s. Barry enjoys spending time with his family along with watching his beloved football team Charlton Athletic.
Andy Salter
Andy Salter
Andy Salter is the Sales Manager for CRM and joined the company in August 2011. Andy has a wealth of experience in all areas of Freight Forwarding and Logistics having worked in the industry since leaving school. Since joining the company Andy has helped to increase the volume of Sea Freight handled by CRM. Outside of CRM, Andy’s extracurricular activities include Football, Rambling, Darts and Socialising. It is also a little known fact that Andy was Disco Dance champion of South London in his younger days.
Toby Smith
Toby Smith
Toby Smith is a Key Accounts and Facilities Manager and joined CRM in February 2014. He has a number of roles including looking after some of our most important customers, UK Distribution and making sure the Office and Warehouse environment is a safe and productive one. Prior to joining CRM, Toby worked for Apax Partners, a world leading private equity firm, where he was part of the Facilities Management team. Toby has a BA Hons degree in Humanities specialising in War and Political Ideologies from Brighton University. Outside of work Toby is a keen golfer and works hard to raise money for charity, achievements include being Kent Club Champion for golf in 2014 and running one of the UK’s largest tribute funds for Macmillan in memory of his father.
Katie Town
Katie Town
Katie Town joined CRM in 2008 as an apprentice and has the title of being the longest serving employee. Since then, Katie’s job role has varied but she now mainly focuses on Air Freight. Katie has completed her Certificate in Logistics & Transport Level 3 Qualifications and previously passed NVQ Level’s 2 & 3 in Business Administration. Away from CRM, Katie spends a lot of time with her family and friends and is also a regular at West Ham United.
Damien Jarrett
Damien Jarrett
Damien joined CRM in October 2014 and works within the Air Freight department. Before joining CRM, Damien worked within the warehousing and logistics industry for three years. Dealing with a range of air and sea freight, he was responsible for the storage and distribution of ETSF and bonded cargo in accordance with regulations. In his spare time Damien coaches American Football and enjoys playing football (soccer), cricket and golf amongst other sports.
Paige Baldwin
Paige Baldwin
Paige Baldwin joined CRM as an apprentice in February 2015 after finishing her studies in English Literature, History and Health and Social Care. Paige likes to play sport and stay active with noticeable achievement being that she has represented not only her county but also her country in Korfball.
Chris Greengrow
Chris Greengrow
Chris Greengrow is the Warehouse Supervisor who joined CRM as an apprentice in August 2009. Not only does Chris oversee the work which goes on in the warehouse, but he often travels overseas to offsite projects where labour is needed. Since joining CRM, Chris has become very dedicated to his work and has gained numerous qualifications including; UK National Air Security, EDI Level 2 NVQ in Warehousing and Storage, counter balance and reach truck licence. Also, Chris is First Aid trained. Chris enjoys BMXing travelling to skate parks across the country, art/drawing and adding to his already large collection of tattoos.
Simon Gundry
Simon Gundry
Simon Gundry is a Warehouse Operative and Driver who joined CRM in July 2011. Before joining CRM, Simon worked for Sainsburys and Tesco in Lower Management and was a manager of a tile showroom for 8 years and also ran his own business for 5 years. Simon ADR trained and he is qualified in UK National Air Cargo Security. In his spare time Simon is a keen numismatist and walker.
Simon Bond
Simon Bond
Simon Bond is a Warehouse Operative and Driver who joined CRM in November 2011. Simon’s experience in warehouse logistics makes him a versatile worker with numerous skills and prospers in being a great asset to the company. Prior to joining CRM, Simon worked at GM2 Logistics where he was a warehouse operative. Simon has a counter balance and reach truck forklift licence and he is also trained in UK National Air Cargo Security. Beyond CRM, Simon enjoys spending time with his loved ones especially being a Grandfather to an ever growing family.
Madeleine Eagle
Madeleine Eagle
Madeleine Eagle joined CRM as an apprentice on a part time basis. Madeleine is currently studying Business and Administration at Midkent College working towards an NVQ Level 2. Madeleine is looking to go full time once she has finished her studies so that she can work towards her NVQ Level 3. Outside of work, Madeleine likes to keep herself active by regularly attending the gym, Madeleine also enjoys reading and spending time with her family and friends.
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Sustainability

We care about the future, without additional cost for our clients.
carbon-trust
  • Green Suppliers
  • Life Cycle Costing
  • Recycling
Carbon Friendly Driving
  • Route planners reduce footprint via milage trackers
  • Reduce number of vehicles on the road
  • Streamlined vehicles
reducing-with
  • Centralised Procurement
  • Operate Contracts Smarter
  • Apprentice Scheme
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CRM Logistics go racing giveaway


Win 4 x tickets to go racing at a UK racecourse

Book now quoting HORSE10 to be entered in the draw

For all bookings between now and 14 May 2016

Call now on 01634 290222

or email sales@crmlogistics.co.uk

Supply Chain Management


·         Planning
·         Controlling
·         Reporting
·         Business Analysis

Multi Modal Freight


·         Air Freight

·         Sea Freight

·         EU Road Freight

·         Customs Clearance

·         Documentation / Consular Management

Retail Logistics


·         Storage

·         Pick & Pack

·         UK Distribution

·         Value Added Services

Events / Exhibitions


·         Stand Building

·         Labour & Packing

·         On site Management

·         Lifting Equipment

Time Critical


·         Dedicated Vehicles

·         Track and Trace

·         24/7 Service

·         On Time On Budget

Tech & Telecom


·         IT Relocation

·         Installs and Decommission

·         Corporate Office Moves

·         WEEE Collection and Disposal

European Express Service


Our competitively priced, fast and reliable end to end delivery service of your goods across Europe by road.

Latest News

  • Happy Easter Half Price Customs Clearance offer
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    New ruling on the shipment of lithium-ion batteries

    The International Civil Aviation Organization (ICAO) has banned the shipment of lithium-ion batteries as cargo on passenger aircraft from 1 April because of safety concerns, apparently overturning a decision by ICAO’s own dangerous goods panel last October.

    Please contact us if you need help with this 01634 290222  sales@crmlogistics.co.uk

    Although some reports have indicated that the decision by the UN’s global aviation and air safety organisation was “not binding”, ICAO told Lloyd’s Loading List.com: “The decision is binding on all (191) ICAO Member States and therefore the airlines which operate in those States.”

    Under current ICAO rules, although ‘bulk’ shipments of lithium-ion batteries are already restricted from carriage on passenger aircraft, a ‘loophole’ had allowed shippers to pack many small boxes into one shipment to circumvent the rules. However, tests by the US Federal Aviation Administration (FAA) in 2014 found that heat applied to a cargo container packed with 5,000 lithium-ion batteries led to thermal runaway and an explosion from a build-up of flammable gases, despite the addition of a fire-suppression agent. The FAA tests show that transporting lithium-ion batteries carries “a similar fire risk” to that of lithium-metal batteries, according to one report.

    Since then, there have been moves to further tighten the rules, and last July, aircraft manufacturer Boeing warned its passenger airline customers about the risks of flying bulk shipments of lithium-ion batteries, recommending that they do not carry the batteries as cargo “until safer methods of packaging and transport are established and implemented”.

    ICAO’s dangerous goods panel last October agreed to new restrictions, including a rule that would only allow the shipment of lithium-ion batteries as cargo on passenger aircraft if the batteries are charged to a maximum of 30% of their maximum charge.

    However, this has now been superceded by the new decision by ICAO this week, in which the 36-nation ICAO Governing Council “adopted a new aviation safety measure which prohibits, on an interim basis, all shipments of Lithium-ion batteries as cargo on passenger aircraft”.

    Olumuyiwa Benard Aliu, ICAO Council President, said: “Safety is always our most fundamental priority in international civil aviation. This interim prohibition will continue to be in force as separate work continues through ICAO on a new lithium battery packaging performance standard, currently expected by 2018.”

    ICAO said the decision pertains only to Lithium-ion batteries shipped as cargo on passenger aircraft, and not to those contained in personal electronic devices carried by passengers or crew.

    “The Association notes, however, that the vast majority of incidents involving lithium batteries have been from shipments where the batteries were not in compliance with the existing regulations. There have also been reports of seizures by Customs and consumer protection authorities where the lithium batteries have been identified as being of counterfeit manufacture.

    “Banning their transportation by air does not tackle this problem. It is vital, therefore, that governments redouble their efforts to crack down on counterfeit battery producers and shippers that fail to comply with the regulations. Governments also need to enhance their oversight to prevent counterfeit producers illegally declaring battery shipments as normal cargo.”

    IATA continued: “Air cargo is the swiftest and safest form of freight transport, essential for today’s globalized world. Consumers and businesses have benefited from the speed and flexibility of air cargo to deliver lithium batteries to markets when they are needed the most.

    “The air cargo industry, the battery manufacturers, and air safety experts will therefore continue their efforts to explore ways to guarantee the safe transport by air of properly manufactured lithium batteries. We hope this ban will be kept under periodic review, taking into account future improvements in containing, packaging, fire suppression, and manufacturing oversight.”

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    October 15

    HM Lord Lieutenant of Kent, The Viscount De L’Isle MBE attends the CRM office to present the Queen’s Award including a cut glass bowl. CRM was also lucky enough to have some of our customers to visit this momentous occasion as well as our local MP Kelly Tolhurst.
    Matt Smith and Toby Smith exhibit at North Kent B2B at Brands Hatch.
    Matt Smith, Katie Town and Andy Salter travel to Brazil to attend the wedding of our Brazilian agent and close friend.

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    September 15

    Katie Town, Matt Smith and Toby Smith attend the Queen Award Gala Dinner at Inner Temple.
    CRM help a leading sports brand set up an exhibition stand for the Lords Cricket Show.
    Unbelievably Damien Jarrett managed to complete a whole morning in silence. By doing so he managed to raise £270 for Macmillan.

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    August 15

    Warehouse staff complete a full stock count location audit.
    Toby Smith and Damien Jarrett attend a dinner with Australia cricket captain Michael Clarke.
    Matt Smith and Toby Smith attend the West Ham virtual reality season ticket renewal ready for the new stadium.
    Simon Gundry and Toby Smith attend a forklift training course and now have licences.

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    July 15

    Matt Smith and Barry Broughton are congratulated personally by HRH Queen Elizabeth II at Buckingham Palace for winning the Queen’s Award for Enterprise in International Trade.
    Chris Greengrow travels to South Africa and spends a week there helping a customer with a video conference room build.
    Natalie Robinson and Maddie Eagle exhibit at Kent B2B exhibition in Ashford.

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    June 15

    Matt, Barry and Toby entertain some of our key customers to a marquee at the Kent v Australia cricket match. Toby even managed to get an invite to meet the Australia captain Michael Clarke.
    Katie Town goes on a First Aid refresher course.

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    May 15

    All the staff at CRM go out for dinner to celebrate all the hard work that went into winning the Queen’s Award.

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    April 15

    CRM Logistics are proud to announce that we have won the Queen’s Award for Enterprise in International Trade. The award is regarded as the UK’s highest official accolade for business success.

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    March 15

    Matt Smith and Toby Smith embark on an extremely hectic business trip. They visit Australia, New Zealand, China and India all in 18 days. During this trip they meet new and existing customers as well as develop the relationship’s with partners in each of these countries.
    Andy Salter and Natalie Robinson exhibit at the West Kent B2B exhibition.

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    February 15

    CRM would like to welcome Paige Baldwin and Madeleine Eagle to the company. They both join as apprentices and wish them all the success in the future.
    Matt Smith take a business trip to Las Vegas to meet existing and potential new customers.
    Matt Smith visits the Olympic Stadium to make sure all is well with the work towards West Ham United’s new stadium.
    As CRM grows as a company, our presence on the global stage is now reflected with the re-branding of our logo.

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    January 15

    CRM supplied labour and built a stand at a major exhibition at the Ricoh Arena.
    We delivered key equipment for the NBA at the O2 Arena.
    Natalie Robinson moves to the Sales team as our job figures rise.

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    December 14

    Staff at CRM personally visit customers all over the UK to wish them a Merry Christmas and to thank everyone for their continued support for the year.
    CRM help out a Global courier company by setting daily artics to cope with xmas demand in their supply chain.
    Hectic time for our retail division, delivering to department stores & shopping centres.
    All staff take part in DGR and Lithium batteries training.

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    November 14

    CRM has achieved FORS Bronze accreditation following a recent audit.
    CRM has been shortlisted for the Queen’s Award for Enterprise.
    Once again CRM’s vans were on hand to move broadcast equipment for the NFL games at Wembley Stadium.
    Congratulations to Emily Roff who has passed her latest CILT exam.

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    October 14

    CRM exhibit at the Manufacturing and Engineering Expo at Detling Showground, we have some positive leads as well as enhancing some of our existing relationships.
    Damien Jarrett joins CRM to work in the Air Freight department which is now busier than ever.
    Due to the success of joining the Courier Exchange, Sam Everett has joined CRM to expand our network of drivers.
    Matt and Toby meet University of Greenwich with the view to expand our CSR and to work close with the University on some projects.
    Yet again, we are called upon to deliver and collect from Wembley as the NFL take over our National Stadium.

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    September 14

    CRM provide express vans to do special delivery and collections for the Ryder Cup.

    Chris is based at a leading London Law Firm working on an audio visual conference room upgrade.

    CRM supplied three men to help move 65” screens from Cisco using one of our tail-lift vans.

    Labour is supplied as we deliver and collect for a leading sports brand at the Cricket Trade Show at Lords Cricket Ground and received high praise for our service.

    Our Indian agent visits the UK.

    Michael and Emily sit exams for their respective qualifications.

    We are delighted to announce the newest member to the CRM family in the form of Matt’s first son, Leo Tim Smith was born on September 12th. Mother and baby are well and CRM congratulates Matt and Lisa on their arrival.

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    August 14

    Matt and Toby attend an Exhibition workshop ahead of Exhibiting at the Manufacturing & Engineering Expo on Wednesday 8th October. We have some great ideas and even prizes on offer for those that visit us on Stand 15.

    CRM were called upon to get some urgent equipment delivered to members of the Indian cricket team before their third Test Match with England.

    Toby and Simon Gundry provided help with decommissioning and destruction of IT equipment from a Data Centre for a global Private Equity Firm.

    Angela Carter joined CRM as Accounts Administrator, everyone at CRM would like to wish Angela a warm welcome.

    Bounce, London was the venue for this year’s Summer party where some top table tennis was played.

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    July 14

    Our drivers are sent nationwide delivering to various ASDA stores as far as Elgin and Falmouth.
    On the events side we are busy again moving equipment in and out of Wimbledon and Hoylake for The Open
    CRM conduct Audio Visual conference room upgrades for a leading global corporation at 17 locations around Europe.
    It is always nice when our agent from Brazil visits, he is shown the historic side of Rochester.
    Congratulations to James, Megan and Ellie who all won John Lewis vouchers for finishing in the top 3 of the World Cup Predictor score and well done Toby for organising.

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    June 14

    Matt and Barry take a trip to New York and North Carolina visiting overseas agents
    CRM undertake a domestic distribution project for a leading health and Vitabotics company. Store and residential drops made in and out of hours – Another satisfied client.
    Matt, Barry , Toby and Andy take customers from a leading private equity company in London to a Brazilian bar / restaurant for a very entertaining evening. Just a shame about the football!
    Our agent and good friend from Barcelona visits the UK and makes an appearance on Sky news.

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    May 14

    Jenny Batchelor joins the company as Accounts Administrator.
    Simon G, Chris, Matt and Toby spend a number of days in South Wales overseeing the load out of broadcast equipment for the FIFA World Cup. Our involvement helped bring the World Cup to your screens.
    Natalie and Kate excel as the number of Air Freight movements increase.

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    April 14

    CRM manage to deliver over 80 orders in the space of 1 week to sports stores across the UK ready for the upcoming cricket season.
    Andy and Emily are flat out moving OB trucks and containers to Brazil in preparation for the World Cup. The equipment was for all broadcasting equipment for the UK and USA.
    Matt and Katie attend the 60th birthday of our agent on Barcelona.
    Toby wins the Watson Trophy to become Kent Club Champion 2014 for golf.

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    March 14

    Charlotte Finch and Michael Hurcomb join the company as apprentices and will be completing their NVQ in Business Admin Level 3.
    Barry and Chris go to Poland to assist on a de-commissioning of a conference room for a leading Telecommunications company. During this trip Barry also meets with agents.

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    February 14

    Barry and Steve visit the Spring Fair to meet existing and potential customers.
    Toby Smith joins the company as a Key Account Manager. Good Luck Tob, you’re going to need it!!!
    Matt and Barry attend a few local network meetings which are always beneficial.

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    January 14

    HAPPY NEW YEAR!!!
    CRM provide a team of 4 people to carry 2500kg of floor tiles up to a 3rd floor flat in Knightsbridge and they are unable to use the lift!!!
    It’s off to the Ricoh Arena where we arrange for our customers stand to be built, then a couple of days later dismantled and packed for storage.

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    December 13

    We all welcome our new Sales Executive to the company Steve Whitney.
    The warehouse is in full swing packing orders for retailers prior to Xmas.
    The Christmas party lives up to its reputation, the night ends about 5am in Maidstone!!!

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    November 13

    Katie completes her Level 3 exam in Logistics and Transport.
    The warehouse is in full swing packing orders for retailers prior to Xmas.
    Andy and Emily continue to grow the Sea freight imports.

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    October 13

    Matt heads to Munich for a meeting with Amazon.
    CRM supply a crew of 4 men to central London to pack and clear office furniture ready for storage during building work.
    Barry and Simon Bond take the wrong exit and find themselves walking around Piccadilly Circus with a sofa!!!
    The office refurbishments are now complete, including our tropical fish tank in reception. Chris enjoys spending lunchtimes with the fish!!!

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    September 13

    Kate returns from her travels, she missed everyone at CRM too much!!!
    Simon Gundry and Chris take a trip to Zurich to carry out the removal of another video conference room.
    The refurbishment work is in full flow at the new unit.
    Matt and Barry secure the account of a leading global sports brand.

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    August 13

    The contracts are signed on our new larger unit at Rochester, we will be moving to Unit 8, Lakeside Park literally across the road!!!
    Work begins on the offices in the new unit, they will be totally refurbished. The task of removing / installing racking and transferring stock is also carried out.
    Matt and Chris take a trip to Berlin to arrange the removal of a video conference system and furniture. This will be the first of many across Europe.

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    July 13

    CRM make a large donation to Macmillan Cancer Support at a fund raising event for Tim Smith http://macmillan.tributefunds.com/TimSmith.
    It’s always a busy month on the events side with Wimbledon and The Open golf.
    The finer details are agreed on the sale of Unit 3, Lakeside Park and the move to a new facility very close by.

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    June 13

    Negotiations begin on a new larger facility in Rochester
    An urgent hand carry is required to Brazil
    Katie heads to New Zealand to spend some time travelling, we all wish her well. She will be badly missed.

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    May 13

    A big welcome to Natalie Robinson who joins our operations team.
    Another busy weekend as CRM works through the night and all day Sunday to arrange various collections from Wembley following the Champions League final.
    Our agent from Hong Kong visits the UK to develop our services.

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    April 13

    Barry visits the Intermodal in Brazil meeting new and existing agents to strengthen our network.
    Everyone is pushed to the limit to get freight and documents ready for the charter booked to Brazil. It was a big relief to see everything loaded and the plane take off!!!!
    Matt visits some new and potential customers in the north.
    Matt and Barry attend network meetings which result in a meeting with one of the largest yacht builders in the world.

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    March 13

    Matt and Andy head to Asia to visit overseas agents in Shanghai, Shenzhen, Hong Kong and Bangkok.
    Preparations begin for the charter to Brazil.
    Potential new facilities visited in Rochester and negotiations begin on a facility near to the existing units.

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    February 13

    Team of 8 conduct warehouse stock take counting over 1 million pieces.
    Barry takes a trip to the NEC in Birmingham for the Spring Fair.
    CRM accept an offer to sell one of their warehouses in Rochester with the view to move to a bigger facility.

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    January 13

    The warehouse is in full flow with numbers increased for several large pick and pack projects.
    Matt and Barry take a trip overseas to visit agents.

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    December 12

    CRM make a number of customer visits to customers to show our appreciation of their support.
    Everyone has a great time at the Christmas do, the all-inclusive drink was definitely a good idea. Hopefully the drivers take better care of the vans than they did the bumper cars!!!

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    November 12

    Matt takes the train to Antwerp to visit new agents.
    The hard work Kim has put in throughout the year pays dividend as she secures a number of new accounts
    Emily Roff completes level 2 NVQ in Business Admin

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    October 12

    Katie sits another exam towards Level 3 in Logistics and Transport
    After an eventful summer CRM prepares for the Christmas rush and start targeting several new customers.
    CRM is selected as a finalist in the Special Services Award category of the BIFA Freight Service Awards

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    September 12

    Simon Hicks joins the company as our Air Freight Manager based at Staines. Welcome on board!!!
    Matt & Kim attend the Autumn Fair at the NEC CRM arrange the clearance of a shop including units and reassemble at a new location.
    New customers gained from the Olympics continue to choose CRM over our competitors.

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    August 12

    The Olympics break out proves very demanding with a charter arranged days after the closing ceremony. Over 100 tonne of freight move in and out.
    The CRM team take to the bowling alley for Sheilas leaving do as she returns to Spain The Paralympics continues to keep us busy
    Normal hours resumed after operating two shifts during the Olympics.

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    July 12

    Months of careful planning is put into practice for the Olympics inbound process.
    Matt ties the knot
    Various deliveries arranged for Wimbledon and The Open at Royal St Lytham

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    June 12

    CRM GO APE – literally!!!! Everyone apart from the usual suspects attend a great day at Go Ape by Leeds Castle.
    Chris has a big smile on his face as he pulls Spain out in the sweep stake!!!
    CRM Sponsor Louise Cook the British Female Rally Champion for the remainder of the season
    Wimbledon is underway and once again CRM has the deliveries covered.
    CRM starts operating 2 shifts so the office / warehouse is open from 6am til 10pm during the Olympics to accommodate the increased work load and requirement of out of hours movements.

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    May 12

    Matt, Barry, Rod, a few customs and friends take a quiet trip to Las Vegas for Matt’s stag do
    Financial year end and both profit and turnover are up.
    Another tail-lift box van is added to the fleet.

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    April 12

    Nichola Griffin joins the company part time as a warehouse operative / administration clerk
    Matt makes a number of sales calls in Manchester, Liverpool and Leeds to develope further business.
    CRM clear another Subway store for shipment to Africa

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    March 12

    Matt vists Dubai to develop further buisness
    Matt attends the WCA conference in Bangkok
    Sheila from Valencia, Spain starts her 6 months work Experience
    Kate passes the first module – The Business Application as she works towards her Certificate In Logistics & Transport Level 3
    Matt travels to Hamburg to meet a good friend and agent.
    CRM welcome agents from Hong Kong and the US at the end of March for a couple of days.

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    February 12

    Congratulation to Andy and Rachel on the arrival of Henry.
    Barry attends the Spring Fair with agents from the US
    Matt & Barry attend a number of meetings in London to discuss the Olympics
    Kim is moved on to sales and her cheerful personality is a hit with the customers

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    January 12

    Barry and Matt take a trip to the US to discuss plans for the up coming Olympics
    CRM move from Ripley to a new 40,000 sq ft facility in Staines
    Matt and Barry visit a few airports to discuss the possibilty of some potential charter business.
    The warehouse move with the times by intruducing an automated scanning system on the mail order side

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    December 11

    The Christmas party is held at Blend this year in Bexleyheath. Everyone takes full advantage at the bar with the boss being struck down ill, especially Simon Bond the number 4 driver!!!!
    Meeting with US agents in London to discuss big plans for 2012
    Barry, Andy and Matt deliver some festive gifts to our customers and thank them for their support through the year.

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    November 11

    Congratulations to Barry and Maxine on the arrival of Freddie.
    Deliveries arranged to a number of large blue chip companies meeting all requirements
    The express delivery service side of the business rockets with a large increase of domestic same day deliveries
    CRM secures the storage contract of a large bathroom distributor

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    October 11

    US agents over to discuss various up and coming projects
    Kim Town joins the company full time working on the mail order side of the business
    Andy secures a large import project of 11 x 40ft containers which require devan, re-packing and delivery to one of the largest UK retailers.

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    September 11

    Andy Salter an old colleague of Matt’s joins as Business Development Manager and makes an immediate impact. The swear box is overflowing!!!!
    The pick and pack operation hits overdrive for the busy Xmas period

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    August 11

    Emily Roff joins the company as CRM continues to support the Medway Apprentice Scheme
    A couple of days spent with our agents from China developing new business

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    July 11

    Gareth Collins joins the company as an Apprentice
    CRM swings into action at the The Open in Sandwich
    Simon Gundry joins the company as a driver

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    June 2011

    CRM serves an ace at Wimbledon arranging various deliveries.
    Trackers installed on vehicles providing instant visability.
    2 new part time members of staff added to the warehouse team, welcome Kim and Chloe.

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    May 2011

    CRM commit to employing a new apprentice as part of the 100 in 100 Apprenticeship Project in the Medway area
    Extremely positive end to the financial year, new record figures set.
    Simon White completes the Dangerous Goods by Air training course enabling us to now pack hazardous goods for airfreight.

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    April 2011

    CRM arranges a number of shipments in connection with the Royal Wedding
    Development begins on the meeting room in Unit 3, Lakeside Park.
    Our agents / friends from Barcelona visit which is always enjoyable.
    Additional racking is installed at the new warehouse in Phoenix Park to accommodate an additional 200 pallets

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    March 2011

    Sharon Hogbin joins the company to become the new warehouse administrator
    CRM order a reach truck and additional racking to increase the capacity at their new Rochester facility.
    New Server installed
    The warehouse staff move into the new offices in Unit 4, Lakeside Park. Let’s see how long it remains tidy!!!!!

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    February 2011

    Matt & Barry attend the Spring Fair with US agent visiting various existing and potential customers
    New offices / canteen in Unit 4 decorated, handy man Simon excels again.
    Katie Town completes her level 3 NVQ in business admin.
    New counterbalance truck delivered at the new warehouse, the colours are perfect!!!

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    January 2011

    Matt Smith takes an action packed trip to the States visiting Miami, North Carolina, New York, Los Angeles and Chicago.
    US Agent visits the UK
    New secure area built in Unit 4, Lakeside Park to meet our customer’s requirements

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    December 2010

    Refurbishment started on the office / canteen in Unit 4, Lakeside Park. Secure area built in the same unit to accommodate dedicated to a certain customer.
    Barry and Matt visit various customers delivering gifts as a sign of appreciation for their business during the year.
    The CRM Xmas party was a great hit although one of our suppliers provided more laughs than the first comedian and Simon White definitely won the dance off but tore his knee ligaments in the process. We won’t mention Barry’s Alfie Moon shirt!!!!
    HAPPY CHRISTMAS FROM ALL AT CRM!!!!

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    November 2010

    Chris Greengrow completes his NVQ level 2 in warehousing and logistics.
    CRM move into the 3rd warehouse in Rochester, offering an addition 1500 pallet spaces

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    October 2010

    10 staff from CRM raise money for charity abseiling of the top of Twickenham stadium
    The dedicated team at CRM endure some very long days as we enter the business period of the year.

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    September 2010

    Matt Smith takes a business trip to Barcelona
    CRM enter negotiations on a 3rd warehouse in Rochester
    Barry Broughton visits Frankfurt

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    August 2010

    Katie Town is promoted to handle special accounts.
    CRM adds another Mercedes Sprinter with a tail lift to the fleet.

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    July 2010

    CRM welcomes Tracey Martin on board as a sales executive.
    CRM invest in a state of the art scanning system with the view to go paperless.

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    June 2010

    Toby Smith rejoins the company as a temporary warehouse operative after graduating from the University of Brighton.
    Agents from Barcelona and Singapore visit Ripley and Rochester branches.
    Work night out in Maidstone, Chris Greengrow will never be a trend setter in his 3/4 length jeans!
    Agency agreements signed with a number of overseas partners to expand our global coverage.

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    May 2010

    Ash Cloud causes global disruption. CRM offers a number of alternative routes to their customers.
    CRM achieve record profits for financial year ending 31/05/2010
    Chris starts Level 1 NVQ in Warehouse and Logistics.
    Simon White’s first son Logan is born.
    Telephone system upgraded at Rochester.
    Matt attends the TFWA in Singapore and also meets existing/potential agents.

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    April 2010

    Three new employees join the company in Warehouse Assistant roles at the Rochester. (Adam Rodgers, Kathryn Palmer and Greg Johnson as a trainee Sales Executive).
    Katie starts Level 3 NVQ in Business Admin.
    Office refurbishments at Rochester were completed to increase capacity.
    Online courier bookings now available through the website.
    CRM enters two teams in the Freight Forwards Go-Karting event in Crawley. Barry is the only person to get black flagged.
    Matt and Barry attend the Multimodal Event at the NEC Birmingham.

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    March 2010

    Simon White and Matt Smith have lunch with the Mayor of Gravesham.
    Secure courier van added to the fleet.

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    February 2010

    Barry Broughton and Matt Smith attend the Spring Fair at the NEC.
    CRM move into Unit 5 Lakeside Park as storage capacity is increased again at Rochester branch.
    Barry Broughton’s second son Joseph is born.

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    January 2010

    Full stock take on all goods stored.
    Another large retail shop clearance project arranged. CRM staff enter stores and physically pack goods with immediate effect, this is completed in a matter of days.

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    December 2009

    Disco and casino at Christmas party held in Maidstone. Katie Town was a bit too good at gambling for a novice and Simon White perfected the running man on the dance floor.
    A large retail project was arranged involving collections from 180 UK stores with all good stock being checked back into stock.

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    November 2009

    Matt Smith visits Barcelona and Prague to develop agency expansion.

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    October 2009

    Matt Smith attends the Autumn Fair at the NEC with our New York agents.

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    September 2009

    Forklift training for warehouse staff.
    Company Go-Karting evening won by Chris Greengrow.
    Graham Blundell joins the company as an Express Delivery driver.
    Katie Town passes her NVQ Level 2 in Business Admin.
    CRM arrange huge project for Rolls Royce, moving oversized turbines across Europe on 12 flatbed trucks.

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    August 2009

    Chris Greengrow joins the company as a warehouse operative based at Rochester.

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    July 2009

    Marie Elves joins the company in the role of “value added services co-ordinator” in Rochester.
    Racking, shelving and trays were installed in Unit 4 Lakeside Park to maximise capacity and organise Pick & Pack procedures.

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    June 2009

    CRM Logistics expands their warehouse capacity in Rochester by acquiring Unit 4 Lakeside Park.

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Contact Us

CRM Logistics Limited - Headquarters / Air Freight

Unit 7, Hawthorne Road, Staines, Middlesex, TW18 3AY
Tel: +44 (0)1634 290 222
Fax:
+44(0)1634 290 226
Email: info@crmlogistics.co.uk
Please get in touch,
we're waiting for your call

CRM Logistics Limited - Road Freight / Sea Freight

Unit 8, Lakeside Park, Neptune Close, Medway City
Estate, Rochester, Kent, ME2 4LT
Tel: +44 (0)1634 290 222
Fax: +44(0)1634 290 226
Email: info@crmlogistics.co.uk

Contact Us